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Blog/2009/January

Monthly Archives: January 2009

5 Things to Consider When Marketing to your In-House Database – B2B Marketing and Sales Tip #196

January 29, 2009

By Amy Hawthorne

When times are tough we are forced to make use of what we already have.  After many events, lead forms, list exchanges and sales rolodex’s you have probably built a nice size database of prospects.  Before you get ready to … Continued

  • database clean up
  • Database Marketing

Customer Experience Index Scoring – Part 8 – B2B Marketing and Sales Tip #195

January 28, 2009

By ReachForce

On with the 8th in a series discussing Customer Experience Indexing (CEI™) as a way to measure, plan and act on customer feedback.  (#1) (#2) (#3) (#4) (#5) (#6) (#7) In case you’re just dropping in … as B2B marketers … Continued

  • B2B customer marketing
  • CEI
  • customer experience
  • Customer Experience Index
  • customer marketing

Making Sales Metrics Public – B2B Marketing and Sales Tip # 194

January 27, 2009

By Amy Hawthorne

This tip comes from our very own Marketing and Sales Operations Manager, Lauren Kincke.  Lauren is responsible for integrating and managing our marketing and sales systems.  She spends most of her time working to make these systems and processes help … Continued

  • metrics tracking
  • sales operations

The 6 Principles of Deliberate Marketing: ROI vs. Response – B2B Marketing and Sales Tip #193

January 26, 2009

By Suaad Sait

This is the final post in a series on Deliberate Marketing. Be sure to check out the first 5 posts: Intention vs. Attention, Qualified Buyers vs. Leads, Role vs. Title, Predictable vs. Spray and Pray and Nurture vs. Capture A … Continued

Customer Experience Index Scoring – Part 7 – B2B Marketing and Sales Tip #192

January 21, 2009

By ReachForce

This is the 7th in a series discussing Customer Experience Indexing (CEITM) as a way to measure, plan and act on customer feedback.  (#1) (#2) (#3) (#4) (#5) (#6) Here is the outline we’ve been following: CEI Initiative Planning Optimizing … Continued

  • customer marketing
  • net promoter

Did the Secret Service Kill Obama’s Social Presence? – Marketing WTF?

January 20, 2009

By Leigh Anne Reynolds

Here on The B2B Lead we declared Barack Obama (of course now President Obama) to be Marketer of the Year (and Advertising Age had something to say about that too) on November 5th, after winning the presidency.  He and his … Continued

The 6 Principles of Deliberate Marketing: Nurture vs. Capture – B2B Marketing and Sales Tip #191

January 19, 2009

By Suaad Sait

This is the fifth post in a series on Deliberate Marketing. Be sure to check out the first 4 posts: Intention vs. Attention, Qualified Buyers vs. Leads, Role vs. Title and Predictable vs. Spray and Pray. Deliberate Marketing doesn’t involve … Continued

Picture This: You Have No Control of Your Online Social Profiles – Marketing WTF?

January 15, 2009

By Amy Hawthorne

Check out this photo – It’s our VP of Products, Jason Morio, at his sophomore prom in 1991. Someone posted this picture on their Facebook page, tagged Jason and an update was sent to his (Jason’s) friends. Before Jason got … Continued

Lead Nurturing inside the Sales Funnel – B2B Marketing and Sales Tip #190

January 14, 2009

By Amy Hawthorne

We recently just had our 2009 sales kick off here at ReachForce. This time we focused part of the day on nurturing prospects in the sales opportunity funnel. Typically once leads are flipped into the sales funnel it means hands … Continued

  • sales funnel nurturing
  • sales pipe nurturing

Customer Experience Index Scoring – Part 6 – B2B Marketing and Sales Tip #189

January 13, 2009

By ReachForce

On with the 6th in a series (#1) (#2) (#3) (#4) (#5) discussing Customer Experience Indexing (CEITM) as a way to measure, plan and act on customer feedback. Many thanks to those already asking questions or offering comments. As B2B … Continued

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